Esteria’s Privacy Policy is reviewed periodically, and we may make periodic changes to the policy. These revisions in Privacy Policy will be effective only after being uploaded on website and App. To view the latest version, you can visit this page periodically. Your continued use of the website after such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.
What We Collect?
We may collect Personal Information from you when you visit our Platforms or when you set up a free account on Esteria’s Platform or during your communication with us via phone, email, chat, etc., or as you fill an entry form to participate in any contest, promotion or survey, etc. As a result of these actions you might supply us with Personal Information, such as your name, photograph, date of birth, anniversary dates, e-mail and postal addresses, phone number(s), credit/debit card/wallet/bank information (except for Credit/debit card’s Personal Identification Number (PIN)), social media accounts, location, names of people to whom purchases have been shipped including address and telephone/mobile numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, tracking of activities through mobile applications etc. (collectively “Personal Information“). When you visit this out Platforms, our social media platforms, or our social networking or mobile applications may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs.
You may also provide us with information like financial information such as Bank account Number (except for Bank Account’s Personal Identification Number (PIN)) or credit card or debit card (except for Credit/debit card’s Personal Identification Number (PIN)) or other payment instrument details, password, (collectively “Sensitive Information“) for availing the services at our Platform.
Purpose of Collecting Data:
We may use your Personal Information:
(i) For creating and giving you access to your registered account on the ESTERIA Platform and processing order.
(ii) To develop, deliver, process and improve our Products, services, content in order to personalize and improve your experience;
(iii) To help us learn about your shopping preferences;
(iv) For any marketing and performance research to assist us in measuring our customer services, benchmarking our performance and in helping us improve your shopping experiences and product offerings based on your search history;
(v) For internal analytical and research purposes such as auditing, data analysis and research to improve Our Products, services and customer communications. We may also combine it with other information to provide and improve our Products, services, content and advertising;
(vi) To send communication related to order updates, offers, Products, services, upcoming events, including providing you information in relation to order confirmations, invoices, technical notices, security alerts through e-mail, SMS or such other channels;
(vii) To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority;
(viii) To resolve any request, dispute, grievance or complaint raised by you in relation to your use of the ESTERIA Platform;
(ix) To protect our rights, safety or property, including the prevention of fraud;
(x) Respond to the user’s queries, requests and inquiries;
Data Sharing:
Only the people authorised by us shall have access to your Information. We may share your information only with the below mentioned persons:
A third party payment gateway provider may be required to collect certain financial information from you including, but not restricted to, your credit/debit card number or your bank account details (collectively referred to as “Financial Information”). All Financial Information collected from the you by such third party payment gateway providers will be used only for billing, refund and payment processes. The Financial Information collected from you is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. The verification of the Financial Information shall be accomplished only by you through a process of authentication in which we shall have no role to play and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of third party payment gateway providers or any breach of conditions, representations and warranties given by them. We shall also not be obligated to mediate or resolve any dispute or disagreement between you and such third party payment service providers.
Other third parties website or page accessed by you or with your consent shall be governed in accordance with their respective privacy policies.
Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal or Sensitive Information that may be required to be disclosed mandatorily under applicable law or where the disclosure is necessary to comply with any legal obligation or to law enforcement authorities or other government officials, without prior notice or consent of the ESTERIA Platform user.
We do not rent or sell your Personal and Sensitive Information to any third party.
Your information may also be transferred, stored or processed in any country other than the one where you access the ESTERIA Platform. For purposes of sharing or disclosing data in accordance with the Privacy Policy, we reserve the right to transfer your information outside of your country. By using the ESTERIA Platform, you consent to such transfer of your information outside of your country and also within our affiliates, subsidiaries and partners whose personnel and subcontractors, provided that they have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India. The information may be transferred in the event it is necessary for the performance of the services, operation of the ESTERIA Platform and provision of Products/services as agreed upon between us and the third party.
We may work closely with other businesses that sell products or services on the website. In some cases, these businesses may operate stores or websites that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.
How Secure Is the Personal Information we collect?
The protection and security of your personal information is among Esteria’s top priorities. We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. While no security system is absolutely fool proof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy.
This website may contain links which may lead you to other websites. Please note that once you leave our website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply.
By using this website, you agree to the terms of this privacy policy. Esteria reserves the right, in our sole discretion, to change, modify, add or delete portions of the terms of the privacy policy at any time.
Cookies
Cookies are small data files which are stored on your computer’s hard drive when you visit a website. These cookies help web browsers to remember your preferences, and collect information about your usage patterns to help form a better and more personalised web experience. Usually, web browsers automatically accept cookies, however you can choose to modify your browser settings so you are notified when you are sent a cookie, and then you can choose to accept or decline it.
